Shipping policy

Processing Time

Because many items are custom-ordered from our partner vendors, please allow up to 7–10 business days for your order to process before shipping. Orders are packed and shipped Monday – Friday (excluding holidays), as soon as products are available. During product launches, sales, or restocks, additional processing time may occur.

Shipping Rates & Methods

Shipping rates are calculated at checkout based on your location and order total. We currently ship within the United States via USPS or UPS. Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery Estimates

Most U.S. orders arrive within 3–7 business days after dispatch. Delivery times are estimates only and are not guaranteed.

Lost, Delayed, or Damaged Packages

Once an order is transferred to the carrier, risk of loss passes to the customer—but we’ll help however we can. If your order is delayed, shows as delivered but isn’t, or arrives damaged, please contact us at monica@bedroombff.com within 7 days of the carrier’s delivery scan (or expected delivery) so we can assist with a carrier claim.

Incorrect Addresses

Please double-check your address at checkout. Bedroom BFF & Co is not responsible for packages shipped to an incorrect or incomplete address provided at checkout.

International Orders

We currently ship only within the United States, but hope to expand soon.

Questions?

Email monica@bedroombff.com with your order number and we’ll be happy to help.